Awards & Recognition

PENANG PORT POLICY STATEMENT

Penang Port Sdn Bhd aims to be the premier port and logistics chain integrator in the region, and is committed to provide the highest conformity to port operation services and property management.

In order to support the company strategic direction, we are committed to:-

  • Provide our services to our customers with high efficiency and effectiveness in order to be consistently achieving on-time delivery and reliable services.
  • Comply with Statutory & Regulatory requirements, quality management system and others of interested parties within the context of the quality management system.
  • Continually improve the quality management system and its services from time to time.
  • Effectively implement and maintain a Quality Management System that complies with the requirements of the ISO 9001:2015 standard.

In order to achieve the intended outcomes of the quality management system, we shall and continually determine the external and internal issues (negative and positive) that are relevant to the purpose of our organization and interested parties and initiate timely actions to address the risk and opportunities associated with these issues.

We commit to consistently fulfill our customer requirements, expectation and customer’s satisfaction, and at the same time maximizing the values, needs and expectation of all Interested Parties.